THE STATE OF CONSUMER CONFIDENCE IN RESTAURANT & RETAIL FOODSERVICE, 2025
Discover key insights from over 6,000 U.S. consumers on the rising expectations, trust gaps, and value concerns reshaping the restaurant and retail food industry in 2025.
CONSUMER CONFIDENCE REPORT
How Shifting Expectations are Reshaping Trust Across the Food Industry
OVERVIEW
KEY QUESTIONS
What does “good value” mean to today’s diner?
How strong is consumer trust—and how easily is it lost?
What challenges are reshaping the industry?
What do customers now expect from every visit?
What can restaurants and retailers do to earn loyalty and stay competitive?
How much damage can one bad experience cause?
© 2025 Stampede Culinary Partners All Rights Reserved
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WHAT'S DRIVING CONSUMER CONFIDENCE
Consumers are paying closer attention than ever, and one misstep can cost long-term loyalty.
Today’s consumers aren’t just dining out—they’re evaluating. According to the report, trust is no longer automatic; it’s built through consistency, clear communication, and reliable value. In fact, 44% of consumers believe a single bad experience reflects a broader industry problem—not just a one-off mistake.
To remain competitive, restaurant and retail foodservice providers must rethink how they deliver and communicate value. The strongest companies in 2025 will be those that don’t just serve food, but consistently serve confidence.
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Who Should Read This Report?
Retail Food & Restaurant Suppliers
Restautant & Retail Operators
Operations & Training Leaders
Executives & Strategic Decision-Makers
Food Service Marketing Teams
ABOUT STAMPEDE CULINARY PARTNERS
The industry leader in protein, with solutions for every channel and format
Stampede is an innovative protein solutions company that focuses on custom protein development and processing. We’re proud to be America’s number one pre-portioned protein supplier. Our customers include leading restaurants, top retailers, club stores, leading food service distributors, home delivery customers, military channels and more.
We create seasoned and prepared value-added meats, portion cuts and fully cooked beef, chicken, turkey and pork. But we’re more than just meat — come to us for all of your food service needs including prepared meals, soups, veggies, and vegan protein alternatives.
© 2025 Stampede Culinary Partners All Rights Reserved
INSIDE THE CONSUMER CONFIDENCE REPORT
Listen to Brock Furlong, CEO of Stampede Culinary Partners, discuss some of the most surprising findings.
📊 Report Highlights:
- 1 in 5 consumers report low or no confidence in foodservice.
- 51% are spending more, but 57% say it’s not worth it.
- 44% see poor service as an industry-wide issue.
- 69% now expect better quality, service, and pricing.
With rising prices, inconsistent service, and growing doubts about quality, today’s diners are more selective than ever. From concerns over food safety and staff training to demand for value and consistency, expectations are shifting fast—and one bad experience can damage a brand’s reputation for good.
Based on a nationwide survey of 6,445 U.S. consumers, this report reveals what’s fueling—or eroding—confidence across the restaurant and retail foodservice landscape in 2025. Inside, you'll find data-driven insights on evolving dining habits, value perceptions, and the strategies businesses must embrace to build loyalty, reduce friction, and deliver trust at scale.
INSIDE THE CONSUMER FOOD SAFETY REPORT